The personalized service, no arranging my work schedule to sit in a waiting room, the cost.
Easy and efficient. Shipping was very fast.
I didn’t have to leave my home to get a good dermatologist
Service was amazing
The convenience & the super fast shipping.
It’s so quick and easy! I literally filled everything out at 11pm and it was all ready to go and review the next morning.
convenient, fast & easy
I appreciate that I was able to get treatment right away, instead of having to wait 2-3 months like I would have at my local derm. My out of pocket without insurance would have been around $125 for an office visit, but you were half the price. :)
Easy and non judgemental
This is so easy to use.
Everything was fast and easy...no appointments or extra fees. Everything done with my phone.
I love that I’m able to customize my skincare routine with a simple message and get a quick response
Super fast responses and detailed. Exactly what I ask is answered. Any concerns are addressed quickly. I felt that they really took my skin background and tried to make a plan that they believe will help me. So far I like [Apostrophe]. We will see how my skin does in the next two months.
Very, very convenient Very fast, caring service
Easy, quick and convenient. I have an infant and toddler and working appointments around nap times is a nightmare. This was amazing. I got a response from the doctor within hours of setting up my profile and adding images of my issues. The doctor was also very personable despite not seeing him in person. Love this program. Thank you!
How fast and easy it was.
It was easy to get started and very easy to understand instructions also had better price than others. Always got a response to my questions and got my product within the week.
I love [Apostrophe] because it's a very quick process. The consultation is easy and I picked up my prescriptions in no time.
I love this service so far. Getting Latisse was incredibly easy, the process is effortless. I was prescribed within the same day of submitting my profile and received the product at my door 2 days later!!
It was fast, easy, and after just a week of using the medication, my skins already clearing up with no side effects!
Ease of scheduling, ability to ask the doctor questions and very quick response time, effective treatment plan- it’s already working!
It immediately reduced cystic acne from high DHT levels related to TRT
Easy to use
They communicate effectively
My favorite thing so far about [Apostrophe] is that it is quick and easy to get an "appointment." If I had gone to a dermatology office through my insurance, I would have had to wait until June for a first appointment. Plus, my copay thru my insurance would have been about the same as I paid for my appointment with [Apostrophe]. I'm relieved to get a quicker start on healing my acne.
So convenient and simple! Saves me time and money. And they always respond to questions or comments. So far so good!
it's easy to get a prescription
I love that you gave a treatment plan, not just a prescription. Super fast answer without having to sit in a dr office. I was able to start my plan almost immediately. I also love that you gave pharmacy information in my local area.
Overall, I think [Apostrophe] is a great service. It is great for a quick fix, especially if you're having somewhat of a dermatology emergency. The doctor got back to me around 7 PM the next day. The care team submitted my prior authorization for Aczone and I received an approval that same day. Dr. Kober obliged to my request to provide a 90 day supply of two topicals, when she had originally written the prescription for one refill. They were also able to transfer 3 of my prescriptions to a mail order pharmacy with a $0 copay program. Finally, when I had a question around two weeks later about a potential spot treatment Dr. Kober replied promptly and sent a prescription in. Ironically, I think she has better bedside manner than some of the dermatologists I have visited in person. She really seems to care about her patients. So, all in all, I think this is a good service. I may use it in the future if I purchase the consultation package. Seeing as my copay to see a dermatologist is $20, that would compare favorably. I'll look at my results over the next two months and decide.
Fast service, great product. I ordered the tretinoin plus.
My acne has never been better and I love that I’m able to communicate with my provider. Like I went from acne from neck-up to now my face being smooth!
It was easy! I had no idea I could do this until I saw an ad recently after searching it casually on the internet.
I love [Apostrophe] for my teen. She does not have to miss school and activities to sit in a doctors office for hours.
I love that I was able to take and upload my pictures within minutes. All at home. Then my plan and medications were available to me in under 24 hours. The cost is only slightly more than my copay for specialists.
It has been less than a week and my acne is so much less inflamed and angry; white heads are coming up to the surface.. even my boyfriend sees a huge difference!
Super fast. Didn’t have to go through the hassle of finding a dermatologist, making an appointment, and meeting. I’m a busy mom. I got what I needed in less than a day.
Very fast and easy to use, got my latisse just a few days later. Also loved that it came with thorough instructions and tips to get best results.
My only regret is not having used [Apostrophe] sooner! I've been a Proactiv user for years, and 6 months ago it suddenly stopped treating my breakouts. I started experiencing deep, persistent hormonal acne and OTC treatments didn't help. My mom recommended [Apostrophe], and I had my consultation notes and prescriptions ready within 24-hours. The treatment (pills + topicals) has already transformed my skin in 3 weeks! (My acne did flare up initially, but I've had no new breakouts and the texture is back to being smooth!) I also don't currently have insurance, and the consultation and recommended prescriptions were very affordable.
Your service is a game-changer. I can hardly believe the time and hassle this saved me. It's the best example I've seen of the direction we should be headed with health care. Thanks again, Dr. Michelle Rogers
So far, great! It was nice that it came right to my doorstep.
more responsive than my primary care doctor! I can't believe it!
I have been really happy with my [Apostrophe] experience. Dr. B has a great way of communicating so he's clear and kind. Everyone is really quick to respond to my questions. On top of that, in just 2 months my acne is almost gone. I did not expect such quick results. At this rate feel like I'm going to have completely clear skin by my next check in. I feel like 80% of the bad reviews are people who think 1-star is good, 10% are people who clearly didn't read through the full process before signing up and the last 10% are people who don't like their Latisse results.
I’m low income, single mom, on Medicaid, and I deal with social anxiety. felt like I was actually doing something about my skin. I have every reason in the world to put off making an appt with a dermatologist. Being able to sit down, snap a few pictures, answer questions, then submit it all to a professional for recommendation seems too good to be true, but I was still hopeful. Y’all have totally delivered so far. I’ve been wanting to try spironolactone ever since I found out about it a year ago, but my limited insurance coverage didn’t provide me a direct route to an Rx. I feel like [Apostrophe] has finally given me the chance to feel in control of my skin. I’ve had acne since I was a preteen. I’m 30 years old now and my skin has never had a truly clear day. I feel like I have options, my input is taken into consideration, the care team is super responsive and helpful. I have already recommended [Apostrophe] to friends and family. I’m really, really glad I made the $59 investment in myself. Thank you.
As a 23 year old mom, between work and home life, I never had time or money to go see a dermatologist. I've struggled with acne since I was a teen and I was thrilled when I saw an ad for [Apostrophe] one day. I can't say enough good things about Dr. S. Within our first visit he identified a treatment plan that has completely changed the way I see myself. Within the first 2 months, I saw drastic results. [Apostrophe] is affordable and the treatment plan that Dr. S recommends never costs me more than $20 with insurance. He is always very responsive and I can't thank him enough! Love [Apostrophe]!
I liked how simple the process was to have a consultation with a dermatologist and have my medication shipped out.
Customer experience was top notch
Easy, convenient for me as busy Mom with hectic work schedule... making a derm appt was on the To Do list, but never getting done. Glad I found you & eager to get my skin looking great.
I’m super impressed by how quickly I got my Consultation and prescriptions!!! I signed up on a Sunday, and I never expected to hear anything back for a few days. Seriously, 2 hours later I got a message that my consultant was complete and the scripts sent to my pharmacy. Then about an hour later, I got a text from Walgreens that they were ready to pick up!! Seriously, on a Sunday! I’m super happy with my doctor and my prescriptions. I paid to see a dermatologist in person last month, and he refused to prescribe Tretinoin to me because he said using Retin A for anti aging was “ridiculous”. I have absolutely no contraindications to it, he just thought it was stupid. I’m 36 and I like to take good care of my skin. I called and canceled my follow up appointment with that dermatologist, and I’ll be using [Apostrophe] from now on!!!
So convenient and fast. The resources they provide with the discount cards and advice are shockingly more useful than the actual dermatologist office I was going to.